Refund Policy

At MR CLEAN, we take pride in offering powerful cleaning solutions that remove stubborn stains, grease, and grime with ease. To experience the best results, we recommend using our products for at least 7 days.

If you’re not completely satisfied within our Lifetime Satisfaction Guarantee, simply reach out to us at desirefulfill1@gmail.com.

Order Cancellation & Changes

Need to cancel or change your order?

  • Please notify us within 24 hours of placing your order.

  • After this time, your order may already be processed or shipped, and changes may not be possible.

  • Approved cancellations will be refunded within 5 working days.

Lifetime Satisfaction Guarantee

We are confident in our products and offer a Lifetime Money-Back Guarantee.

  • Try the product for at least 7 days to see full results.

  • If you’re still unhappy, you may request a return within 60 days of purchase.

  • Shipping charges are non-refundable.

How to Start a Return

Email us at desirefulfill1@gmail.com with the following details:

  1. Order Number

  2. Full Name & Email used for the purchase

  3. Reason for Return (helps us improve!)

Damaged or Defective Items

Although we pack every order with care, damage during delivery can happen.
An item is considered damaged if:

  • The product is broken, leaking, or defective (not caused by misuse).

  • Packaging damage affects product quality.

Report damages within 72 hours of delivery by emailing clear photos to desirefulfill1@gmail.com.

  • Once approved, we’ll replace the item at no extra cost.

Shipping & Delivery

We aim to deliver as quickly as possible. However, delays from couriers, weather, or customs are beyond our control.

  • For delayed or lost packages, please contact the courier directly.

Incorrect Shipping Address

Please double-check your shipping details before confirming your order.

  • If the address is incorrect and you do not notify us within 24 hours, we cannot resend or refund the order.

Policy Updates

We may update this policy from time to time. By purchasing from MR CLEAN, you agree to our latest terms.

📧 Need Help? Email us anytime at desirefulfill1@gmail.com – our team is here to assist you!