Shipping Policy

MR Clean – Shipping Policy

🚚 Free Delivery Anywhere in Pakistan
We believe you shouldn’t have to pay extra just to receive your favorite products. That’s why at DesireFulfill, every order comes with free nationwide delivery — no minimum spend required.

📦 Order Handling & Delivery Timeline

Processing Your Order:

  • Orders are packed and shipped within 1–3 working days.

  • During busy seasons like Eid, mega sales, or public holidays, processing may take up to 7 working days.

Delivery Time After Dispatch:

  • Nationwide: 3–5 working days
    (Delivery times may vary due to weather, road conditions, courier delays, or strikes.)

⚠️ Before You Place Your Order

✅ Check Your Address Carefully
Please double-check your delivery details before confirming your order.

  • If there’s an issue with the address, we will reach out to you via email within 3 working days.

  • If we don’t receive a reply, your order may be cancelled.

✏ Need to Make Changes?
Email us at Desirefulfill1@gmail.com within 24 hours of placing your order. Changes requested after that may not be possible.

🚛 Possible Delays & How We Handle Them

We always try to deliver on time, but delays can occur due to:

  • Courier service issues or strikes

  • Incorrect or incomplete addresses

  • Unforeseen weather or political conditions

What We’ll Do:

  • Keep you informed via email.

  • Coordinate with the courier to resolve the issue quickly.

What You Can Do:

  • Track your shipment using the link we send to your email.

  • Contact the courier directly for urgent updates.

❌ Lost or Stolen Packages

Once your package leaves our warehouse, it’s in the courier’s care. If your order goes missing:

  • Email us at Desirefulfill1@gmail.com right away.

  • File a claim with the courier — we’ll guide you through the process.

(DesireFulfill is not responsible for lost or stolen parcels, but we’ll assist you every step of the way.)

📢 Policy Changes

We may update this policy whenever necessary. By ordering from DesireFulfill, you agree to follow the most recent version.

📩 Questions?
We’re always happy to help — contact us at Desirefulfill1@gmail.com.